1. What are cookies?
A cookie is a small text file that is saved on your computer. Cookies can contain text and numbers, including dates. Cookies enable a website to store specific information from the user, so that the website can later recognise the user or read in this information. This might be log-in information, or information about previous visits and which areas of the website you have visited. A cookie is not a program and does not contain virus or similar malware. Cookies can only be read in by the address (website) from which they were saved. Common cookies that are saved from the website are typically saved from the address you can see in the browser's address bar. But a website may also contain fragments and information retrieved from other addresses than the one displayed in the browser's address bar. This might be banner ads or analysis tools, but also ordinary content. In this way, cookies can also be saved from other addresses via the website you actually visit – these are called third party cookies. Some cookies (session cookies) are only saved in a browser session and are erased when the browser is shut down. Other cookies (persistent cookies) are stored for a defined period of time and are only erased at the end of this period of time.
2. Which cookies does the Website use and why?
Necessary cookies These cookies are necessary for the website to provide a service that has been explicitly requested by the end user. This might be cookies used to get a shopping cart to work.
Preference cookies: These cookies are used to ensure the optimum user experience of the website. This might be selected preferences such as language or options to simplify navigation. No personally identifiable data is collected with this type of cookie.
Youtube: Videos are embedded on the site via YouTube. They use e.g. cookies to register which video is displayed and how much of the film you have viewed. These cookies are called flash cookies.
Operation and optimisation cookies: These cookies are used for the operation of the website. This might be to count the number of visitors or other information required for analysis. They are also used in conjunction with questionnaires. To a limited extent, these cookies may collect data that can be attributed to the individual user.
Google Analytics: We use Google Analytics to analyse how users use the website. The information that the cookie collects about your use (traffic data, including your IP address) is sent to and stored on Google's servers in the USA. You can opt out of cookies from Google Analytics here: http://tools.google.com/dlpage/gaoptout
Marketing - anonymous tracking across websites: These cookies are used to follow users across their visits to several websites. These cookies can be used to build profiles that show which searches each user has made or which sites they have visited. These cookies can store data that identifies the individual user or that contains specific information about the user. Anonymous data may be shared with a third party.
AddThis: With AddThis, you can share the content of the site on social networks. When you share, AddThis will set cookies that collect information about which pages you share and on which social networks you share them.
Facebook: Cookies from Facebook are used to display a “like” button and information about which of your Facebook friends have “liked”. Facebook also provides access to a statistics tool (Facebook Insights) that shows information about the use of Facebook.
Zopim Chat: Zopim e.g. remembers information about which page you are on when you choose to chat with us. If you wish to view details of which cookies we use, please see the bottom of this page.
3. How can I avoid cookies being used on the website?
No matter which browser you use, the browser will have a setting not to save cookies. For some browsers, you can also set this to only apply to specific websites.
4. How do I delete cookies?
You can always reject cookies on your computer by changing the settings in your browser. Where you find the settings depends on which browser you use. You should be aware, however, that if you reject cookies, there are many functions and services that you cannot use, because they require the website to remember the choices you make. You can delete cookies in your browser's settings. Help for this can be found either in the browser or on the related websites. Below you will find links to guides for the most commonly used browsers: Internet Explorer, Mozilla Firefox, Google Chrome, Opera, Safari. Delete flash cookies in all browsers IPad, IPhone, IPod touch, Android phones, Windows Phone 7 Se: http://minecookies.org/cookiehandtering.
5. Further information and access to lodge a complaint